CANCELLATION & REFUND POLICY

The refund would be excluded from the basic PLATINUM CONSULTANT LONDON LTD consultation fee. The rebate will be done within 60 working days after the client presents the Refund Claim Form to PLATINUM CONSULTANT LONDON LTD. The client has to attach the refund request form which is a copy of his / her receipt for payment made to PLATINUM CONSULTANT LONDON LTD. Unable to attach these documents will make the client unqualified for the rebate. The company is not liable for the setbacks in time caused by third party services such as courier services etc. The client cannot claim a rebate of service charges based on such external factors. PLATINUM CONSULTANT LONDON LTD is not liable for a rebate of any fees or other amounts/charges that have been paid to any Assessing Bodies, Immigration Authorities, Embassy / Consulate / High Commission.

The applicant accepts to pay the entire additional fees required, as applicable, during the processing. In case of rejection from any assessing bodies, authorities due to PLATINUM CONSULTANT LONDON LTD mistake, then PLATINUM CONSULTANT LONDON LTD will be liable to rebate full amount charged as "PLATINUM CONSULTANT LONDON LTD Consultation Fee" from the client but at the same time, PLATINUM CONSULTANT LONDON LTD will not be responsible to refund the money paid by the client. If the client has made the payment online, he/she thereby accepts that he/she will not withdraw, or is not entitled to charge back the amount, without prior approval of PLATINUM CONSULTANT LONDON LTD, in case of money paid by any mode. The fee for registration and processing is only inclusive of charges towards the services accomplished by PLATINUM CONSULTANT LONDON LTD is not inclusive of any application or assessing fees.

• By the company consultant.

There would be no rebate if the client discontinues his / her case within 3 months from the date of registration. (Non-communication with your Process Consultant for a 3 month period shall also be deemed to be renunciation). The client has to submit each and every paper, forms and facts that will make it possible for authorities of PLATINUM CONSULTANT LONDON LTD to operate on his documents and make it worth submitting before the appropriate assessing/immigration authority within 30 days. The failure of the applicant to do the same will only suggest that no payment of the advisory/consulting fee offered to PLATINUM CONSULTANT LONDON LTD is pending.

PLATINUM CONSULTANT LONDON LTD has the authority to terminate/withdraw their services with no rebate of service fee if the applicant:

• does not submit all required documents within the set time from the date of his / her registration, which is normally within one month
• tries to injure the name of the company in what so ever manner, which tampers the functioning of the business or reputation
• does not respond to the mails and calls made by the company for more than a month
• withdraws due to personal reasons
• Delayed submission of any additional documents requested

PLATINUM CONSULTANT LONDON LTD is bound to maintain secrecy and privacy of a client. Accordingly, PLATINUM CONSULTANT LONDON LTD takes vital steps to conceal and safeguard personal information, collected by PLATINUM CONSULTANT LONDON LTD from misuse, loss and from unauthorized access, modification or disclosure. PLATINUM CONSULTANT LONDON LTD may use and disclose the client's (and if applicable, the client's family's) personal information for the primary purpose for which it is collected, for rationally expected secondary purposes which are related to the primary purpose and in other circumstances authorized by the Privacy Act. In general, PLATINUM CONSULTANT LONDON LTD will reveal the client's personal information for the following purposes:

• to conduct our business;
• to provide and market our services;
• to communicate with the Client;
• to comply with our legal obligations;
• And to help us manage and improve our services.

PLATINUM CONSULTANT LONDON LTD is not associated with any government authority / organization or embassy. We are a Private Limited company.